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The Central Bank of Barbados has issued a market conduct guideline for commercial banks and deposit-taking finance companies. The new guideline establishes minimum standards for the way in which these entities interact with their current and potential clients, with specific focus on fees and charges, accessibility, opening and closing accounts, and complaints.
Governor Dr. Kevin Greenidge; Senior Director of Bank Supervision, Cheryl Greenidge; and Runako Brathwaite, Deputy Director, Payments, outline the details of the guideline and discuss how it will impact Barbadians.