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The impacts of the COVID-19 pandemic have been extensive. Essentially, a new normal has been developed, impacting both the labour market and the business sector, which are intricately linked to productivity. Traditionally, productivity has been heralded as one of the main drivers of economic growth and consequently, it is viewed as the primary tool for economic recovery post-COVID-19. Given the contractionary short-run impacts of, and the long-term uncertainty surrounding the pandemic, policymakers must now determine how productivity can be amplified in such an environment.